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Frequently Asked Questions

We strive to provide our clients with superior service and care for their garments. If you have a question that isn’t answered on this page, please feel free to contact us.

How does it work?

Each customer is given one or two laundry bags plus a checklist prior to beginning the service. Customers can leave their bag(s) of dirty clothes at a pre-arranged location at their home or office for pick-up or may choose to have our driver pick-up from you in person. Cleaned clothes will be delivered back normally within 2 business days and at the same pre-arranged location. Clothes requiring major alterations may take longer. We also accept special delivery instructions to leave clean garments at another location. Complete arrangements are made prior to the first pick up.

What services does Spare Moments Valet offer?

Spare Moments Valet is a full service company capable of handling a wide range of garments and household items that require dry cleaning or laundering. We take care of the cleaning of suede and leather garments, all types of window coverings, rugs and carpets and the cleaning and preservation of wedding gowns. Personal laundry wash/dry/fold service is available. Minor repairs and broken and missing button replacements are complimentary. Skilled tailoring services are available.

Are you an environmentally friendly dry cleaner?

We always do our best to protect the environment from unwanted waste and chemicals.

And for more information please refer to Green Ontario (conserver solutions for a healthier environment).

Where does Spare Moments Valet provide service?

We currently pick up and deliver throughout York Region and Mississauga. However, we will soon be expanding our network of licensee throughout Southern Ontario.

How long does it take?

Two to five business days for Platinum Service. Garments requiring re-cleaning or laundered items such as comforters and major alteration work take longer.

How much does pick up and delivery cost?

There is no charge for pick up and delivery.

How do I pay for Spare Moments Valet services?

You may pay by credit card (VISA, MasterCard or American Express).

What if I am not home for pick up or delivery?

You will receive a free, water-resistant fabric laundry bag to leave for the driver. No one needs to be home for either pick up or delivery. A Spare Moments Valet staff member will be glad to make arrangements with you.

Does Spare Moments Valet offer office delivery?

Yes. Bags can be picked up and delivered at a location of your choice. Cleaned items will be returned to the same location. There is absolutely no business interruption.

When should I use Spare Moments Valet?

Use Spare Moments Valet when it is convenient for you. Some customers use our service weekly, bi-weekly or only occasionally.